Requesting help or a refund
If LeadAtlas Pro does not work as described, contact support@signalmason.com with the product, purchase email, and a description of the issue. Do not send passwords or secret credentials.
First-purchase refund requests submitted within 14 days will be reviewed promptly. We may first offer reasonable troubleshooting when the issue appears related to installation, configuration, or hosting compatibility. This policy does not limit rights provided by applicable law.
Renewals
Customers should cancel before renewal when they no longer need the service. Contact support promptly regarding an unintended renewal.
Managed Payments
Payments may be sold through Stripe or Link as merchant of record. Transaction support and some refund decisions may also be handled through their customer-support process.